If you are not satisfied with your purchase or simply change your mind, we are here to help.
In store purchases and online purchases can be fully refunded or exchanged in store within 14days from the date of purchase for products of saleable quality returned in the original saleable condition, in their original packaging, with labels attached and with the relevant store receipt.
Additionally, Online purchases can be posted back. Customers that wish to return an online purchase for a refund should post the item(s) back to us within 14 days of purchase. We recommend using a tracked postal service and retaining proof of postage for customer's own records. The products must be returned in the original saleable condition, in their original packaging, with labels attached.
Refunds will take 5 - 7 business days to process.