We, The Fabric Centre ("we", "us" or "our"), want to give you the best online experience possible. You are important to us and we want to provide you with a safe and secure online experience. We also want to give you a clear indication about what information we collect about you and how we use it.

Types of information we may hold about you

• Information you've provided to us, including on our website.
• Information about our content, products and services you've ordered or enquired about.
• Information we collect via cookies.
• IP address, identification number, online identifier, browser information, location data and other similar identifying information required for your devices to communicate with websites and applications on the internet.

Please note we do not store or hold any customer credit/debit card details on any of our servers at any time. We use online bank secure servers provided by Stripe.

How we use information

The information you provide to us allows us to process your order, personalise our product offering and improve your shopping experience. We aim to make your use of our services more convenient and efficient. In addition, we may use the information you provide to:

• Confirm your orders and communicate to you about account information or customer service needs;
• Adapt the content and layout of our websites to your needs and to ensure you do not have to enter information more than once;
• Notify you about new products and services, special offerings and other promotions;
• Gather information on how our website and services are used to best adapt our products and services to meet your needs;
• Coordinate contests, promotions, surveys, or other features of our service to improve our business and service functionality.
  

Information that we share

Please note we do not share your information with third parties unless one of the following applies:

• With your consent.
• For the purpose of operating our business, we may transfer information to our third-party service providers who use that information only to perform their services. We work with them to respect and protect your personal information.
• For legal reasons, for example, to detect, prevent or otherwise address fraud, security or technical issues. Disclosure will be made to meet any applicable law, regulation, legal process or enforceable governmental request.

Cookies

We respect the privacy of all users of our website. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. Cookies enable your devices’ server to access information on our website faster and in a more efficient way, enabling us to provide you with a better experience of our website.

Types of Cookies — Categories

• Performance: Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
• Targeting: Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
• Functionality: Functionality cookies are used to remember visitor information on the website, eg. language, timezone, enhanced content.

Consent‍

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies and the types of cookies that we use. You have the option to "Accept All ", "Decline All " cookies or select your preferred categories. Once you make your preferred selection, you consent to us using the categories of cookies you selected in the pop-up, as described in this Cookie Policy. To manage your Cookie consent settings, please click on the icon in the bottom left of the screen.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at fabriccentre15@gmail.com or contact us at 15 Park St, Monaghan, H18 T997, Ireland.

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